Join us for the next Kitsap Business Forum and be inspired by our guest speaker and bestselling author TJ Hoisington. TJ will be sharing his passion and expertise presenting:

How to Make Shocking Customer Service Your New Normal

Attendees will discover:

  • The one question that will change everything about your approach to customer service
  • How to turn your customer service staff into a cash cow
  • The one customer service mistake that can kill your business instantly
  • The one strategy owners and managers can teach staff that will dramatically improve customer interaction
  • Successful characteristics of exceptional customer service cultures


T.J. Hoisington
Bestselling author TJ Hoisington is the co-founder of Dunn Hoisington Leadership International (DHL), a global performance improvement and consulting company that helps organizations unleash the greatness within! DHL consults with leading edge organizations worldwide, including Fortune 500 companies, and consistently receives rave reviews for his presentations.

Doors open at 7 a.m. for morning networking. Enjoy coffee and bagels compliments of Panera Bread Silverdale. The program starts promptly at 7:30 a.m. and finishes at 9:00 a.m.

Join us and learn new perspectives from this global expert. Register today.

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