Today more than ever, small businesses rely on referrals and repeat business to succeed and reduce marketing costs. While social media and advertising remain major marketing expenses, understanding and working a proactive referral business is still a vital part of any marketing plan.


  • Proactive versus reactive referral business
  • Foundational pieces needed to build a referral-based business
  • How to target your database to increase referrals


Frank Ellerbroek

Frank Ellerbroek is a Senior Mortgage Consultant for Evergreen Home Loans. He has originated residential mortgages on the Kitsap Peninsula, Washington State, and Idaho for over 24 years.  With referral-based coaching, Frank has been able to work his business strictly by referral for over two decades.

Frank has four team members working as “The Home Team.” His goal is to integrate a client’s loan into their overall short- and long-term financial and investment plans.

Frank has served on the Silverdale Chamber Board of Directors for six years with two years as Board Treasurer and Chamber President in 2015. Frank has also served on the Kitsap County Association of Realtors as a Board Member and Affiliate Committee Chair. In addition, he has been a member of the BNI Olympic Business Exchange chapter for over 15 years.

Frank has lived in Kitsap County for over 34 years with his wife and two sons.

An access link and password will be sent to you after registering.

Created by the Kitsap Business Forum, Uplift Kitsap is a free interactive online series fostering strong and resilient business leaders.

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How long has it been since you’ve taken a serious look at your best customers? Are you prioritizing the right products and services and giving your sales efforts the best chance by having a solid understanding of who is bringing money and influence to the table? Our guest, Maureen Jann, Chief Strategist at Kitsap-based marketing agency NeoLuxe Marketing, will talk about:


  • How to confirm that you’re still working with your most profitable, influential, and strategic customers
  • How to better understand them to use your products and services to sell your offering
  • Evaluate how your conversations might change in a post-pandemic world


Maureen Jann

Maureen Jann is a veteran B2B marketer whose career in digital media has grown up with the Internet. She is the co-owner of Bremerton’s original coworking space, Spark Commons, and the founder and managing director of SuperDeluxe Marketing, a marketing, content, and thought leadership strategy agency. Maureen has a Bachelor of Arts from San Jose State University and her side projects have earned her an MBA from the School of Failed Startups. She is a frequent guest on podcasts, a regular conference speaker and a guest author on prestigious blogs like Content Marketing Institute and Spin Sucks. She is passionate about unusual shoes, crafts, and artfully crafted cocktails. In her carefully guarded free time, Maureen loves exploring the beautiful Pacific Northwest with her daughter and husband.

REGISTER HERE  An access link and password will be sent to you after registering.

Created by the Kitsap Business Forum, Uplift Kitsap is a free interactive online series fostering strong and resilient business leaders.

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Every brand has a story. What is your brand’s story? Does it promote your business? Does it convey your vision, connect you with your customer base, and set you apart in the competitive market? Take charge of your brand reputation. Discover the secrets of creating a distinctive story for your business and achieve personal success.

This Kitsap Business Forum will get you focused and inspired to move forward on your authentic brand journey.


  1. Distilling your brand and its purpose
  2. Dispatching a focused and effective brand
  3. Delighting and connecting with customers through your brand story


Steven Boe

Steven Boe is a marketer, accomplished artist, and entrepreneur. He and his wife founded Imaginal Cells FilmWorks, a Los Angeles production company. For 25 years Steven has worked and consulted on multimillion-dollar studio and network projects. He produced and directed several films including the award-winning Mythic Journeys. Boe expanded with Alpha Dog Online, an internet marketing consulting firm. Steven enjoys building relationships and uses his marketing skills locally as a Realtor® with Windermere Real Estate in Silverdale.

Doors open at 7 a.m. for morning networking. Enjoy coffee and bagels compliments of Panera Bread. The program starts promptly at 7:30 a.m. and finishes at 9 a.m.

Teams are encouraged to attend together. Register today!

Eventbrite - Brand Storytelling: Creating an Emotional Tie to Your Brand

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Selling, positioning and making rain. Everyone is in sales, and how we move things to the next goal or achievement happens with the drive to keep going. This is the opportunity to stop dreaming and start doing.



  • Learn to define who you are and where to focus your energy to increase sales
  • Walk away with tools to impact your business for growth



Thomas Haynes

Thomas Haynes is regional director of Wells Fargo Asset Management for Washington, Oregon, and Alaska. Haynes focuses on helping people resolve the seemingly insurmountable dilemma of growing their businesses without affecting their work /life balance.

Doors open at 7 a.m. for a morning networking with coffee and bagels compliments of Panera Bread Silverdale.

The program starts promptly at 7:30 a.m. and finishes at 9:00 a.m.

Join us for this entertaining and motivating session. Register now!

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